Possible DTC

CD player does not play the CD/No sound

Using the M-MDS

B1188:64

Without using M-MDS (On-board diagnostic test mode)

10:Er07

Possible cause

• CD is inserted upside down

• Defective CD (e.g., cracked, badly bent, rough edges, scratch, dirty CD, condensation)

• Non-conventional discs (e.g., 8 cm (3 in) disc adapter, heart-shaped disc, octagonal disc)

• Audio unit malfunction

STEP

INSPECTION

ACTION

1

• Can the disc in which the malfunction occurs be specified?

Yes

The system is normal. (Explain to the customer that the cause is a disc that is damaged or dirty on the playback side, or warped.)

No

Go to the next step.

2

• Turn the radio ON and inspect that there is sound.

• Is there sound?

NOTE:

• Check for the volume dial position.

Yes

Go to the next step.

No

Go to the symptom troubleshooting NO SOUND FROM ALL SPEAKERS [ENTIRE AUDIO SYSTEM].

3

• Was CD inserted properly, label-side up?

Yes

Go to the next step.

No

Explain to the customer that CD should be inserted into the slot, label-side up.

4

• Visually inspect the CD.

• Is there any dirt, scratch or deformation on the CD?

• Is the CD a non-conventional disc?

• Is there a CD in MP3/WMA recording?

Yes

Explain to the customer that the defective CD or non-conventional disc cannot be use.

No

Replace the audio unit.

(See AUDIO UNIT REMOVAL/INSTALLATION.)